Terms and Conditions

A 48hrs appointment cancellation/reschedule notice (after the booking) is required should you need to cancel/reschedule your appointment, exception is given only in an emergency.

Refund for cancelled session(s) attracts 25% charge on deposit.

Missed appointment(s) without prior notice or not communicated 24hrs ahead of appointment time will count as a charged session.

Rescheduling or missing therapy session(s) for three consecutive times will require a referral to another therapist and forfeiture of therapy fee.

**Extended sessions: Occasionally, we may find it better to continue a session past 50 minutes rather than stop or postpone work. When this extension is more than 10 minutes, We will tell you, because sessions that are extended beyond 10 minutes will be charged on a prorated basis.

View Client’s Therapy Brochure.